Service

Support & Maintenance

Keep your website and software secure, fast and up to date.

Overview

Keep your website and software secure, fast and up to date.

Launch is just the beginning. Our support teams keep your websites and applications updated, secure and performing well, so you can focus on running your business.

Why work with Codlogz

  • Proactive care
    Regular updates and monitoring reduce unexpected downtime.
  • Predictable cost
    Support plans scoped around your needs.
  • Fast response
    Clear channels and response expectations for urgent issues.
  • Continuity
    Documentation and knowledge held by a team, not one individual.
What we offer

Support & Maintenance services

Choose a single service or combine several as part of one joined-up project.

Website Maintenance

Updates, backups, security patches and content changes to keep your site healthy.

Software Maintenance

Bug fixes, dependency upgrades and enhancements for existing software.

Application Support

Responsive help for users and operations teams when issues arise.

Performance Optimisation

Profiling and tuning to make applications faster and more efficient.

Server Management

Monitoring, patching and administration of your hosting environment.

Technology

Tools and technologies we use

We pick the right tools for your goals, not the other way around.

Uptime monitoringAutomated backupsPatch managementLinux serversCloud hostingLog analysisIssue trackingSLA-based support
Our approach

How we deliver

01

Discover

We learn about your business, users and goals, then define scope, priorities and success measures.

02

Plan & Design

We shape the solution with architecture, user journeys and interface designs you can review early.

03

Develop & Test

Agile sprints with regular demos, continuous testing and clear communication at every step.

04

Launch & Support

We release carefully, monitor closely and stay on hand to improve and maintain your product.

FAQs

Frequently asked questions

Can you maintain a site or app you did not build?

Yes. We start with a technical review so we understand how it works before taking it on.

Do you offer support plans?

Yes. We tailor plans to your response and coverage needs.

What happens if something breaks out of hours?

We agree escalation routes during onboarding so critical issues are handled quickly.

Let's talk about your support & maintenance project

Tell us what you are building. We will respond within one working day with clear next steps.

Discuss Your Project
Contact

Request a free consultation

Tell us what you need and we will reply within one working day.

Tell us about your project

Share a few details and we will get back to you within one working day.